1. SMS Consent & Communication
By providing your mobile number and opting in, you authorize Loadway Logistics Services to send you text messages related to our services.
We respect your privacy — your phone number will never be shared or sold to third parties for marketing purposes.
2. Types of SMS Messages
You may receive SMS messages related to:
- Load availability and dispatch updates
- Appointment and scheduling reminders
- Billing or account-related notifications
- Service updates and customer support messages
- Promotional or marketing messages (when applicable)
3. Message Frequency
Message frequency will vary depending on your engagement and services with us.
You will only receive relevant and necessary communications.
4. Fees and Charges
Message and Data rates may apply based on your mobile carrier and plan.
Loadway Logistics Services is not responsible for any such charges.
5. Opt-In Methods
You can opt in to SMS messages by:
- Checking the SMS consent box on our website forms
- Providing verbal consent during a phone conversation with our representative
6. Opt-Out Methods
You can opt out at any time by replying STOP to any text message.
To get help, reply HELP or contact us at sales@loadwaylogisticsservices.com.
Once you opt out, you will no longer receive SMS messages unless you re-subscribe.
7. Support & Assistance
If you experience any issues with SMS messaging, reply HELP for assistance or contact our support team directly at sales@loadwaylogisticsservices.com.
8. Additional Disclosures
- Message and data rates may apply.
- Message frequency varies by service activity.
- You may review our full Privacy Policy and Terms of Service on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: sales@loadwaylogisticsservices.com
Phone: +1 (305) 771-8441
Address: 6030 Bowdendale Ave, Jacksonville, FL 32216
